topic 5g sim in Get Support

5g sim

Keldis — Sun, 31 Dec 2023 02:52:40 GMT

How do I upgrade to a 5g sim?

Re: 5g sim

HALIMACS — Sun, 31 Dec 2023 02:54:00 GMT

You don’t @Keldis

You simply select the plan that has the 5G component.

check your self-serve account plan options under the change subscription tab. There you’ll see options for 5G and 4G.

Re: 5g sim

Handy1 — Sun, 31 Dec 2023 03:03:39 GMT

@Keldis SIM you have is 5G ready just change to the plan you want and make package for next renewal and not immediately or you lose money in your current cycle

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

Re: 5g sim

golfball — Sun, 31 Dec 2023 03:34:56 GMT

If 5G is supported on your device it should work without needing to change SIM. Even the 3G and 4G plans can work on the 5G network.

Re: 5g sim

Anonymous — Tue, 23 Jan 2024 08:51:56 GMT

I have issue believing that as my Sim is over 4 years old when 5g wasn't even available. It's glitchy and worse than with regular 3g or LTE for phone calls. Keeps dropping.