topic Boxing deals in Get Support

Boxing deals

Tony_Wang — Sat, 30 Dec 2023 19:27:51 GMT

Hello,

I am a customer of Public Mobile currently, may I get current Boxing deals? I am interested in $29/month 30GB package.

Thanks!

Tony Wang

Re: Boxing deals

Sansan — Sat, 30 Dec 2023 19:31:12 GMT

Sorry this is for new activations only . Whatever is available for you is listed on your account when you sign in and click on manage subscription

Re: Boxing deals

LitlLdy — Sat, 30 Dec 2023 19:36:06 GMT

@Tony_Wang wrote:
Hello,
I am a customer of Public Mobile currently, may I get current Boxing deals? I am interested in $29/month 30GB package.
Thanks!
Tony Wang

@Tony_Wang , unfortunately current customers can’t get the promotions that are labeled as “Available for new activations only.” We would need to sign up for a new account using a new SIM Card, new phone number & different email address!

Edited: Fixed typos!

Re: Boxing deals

Chalupa_Batman — Sat, 30 Dec 2023 19:33:18 GMT

Hi @Tony_Wang

This offer is only for New Activations Only as you can see by this screen shot. This offer is sadly not available to current customers. Sorry to be the bearer of bad news. However, there is nothing stopping you from getting this plan. It would just mean you’d either have to port out your number to another provider, lose your number and start fresh, lose your Legacy Rewards if you have them. Some stuff to consider before starting fresh.

Re: Boxing deals

Tony_Wang — Sat, 30 Dec 2023 19:39:20 GMT

Thanks for the information!

Re: Boxing deals

Tony_Wang — Sat, 30 Dec 2023 19:40:02 GMT

Thanks for the information! Appreciated!

Re: Boxing deals

LitlLdy — Sat, 30 Dec 2023 19:50:52 GMT

@Tony_Wang wrote:
Thanks for the information! Appreciated!

@Tony_Wang , you’re welcome.

I know it is disappointing. There’s a lot of posts on here from current Customer asking for the promotional plans that are for new activations only & some of us have been here for a few years so it is disappointing to many of us that we can’t switch to them as a current Customer! 😔

They do post great plans now & then that are available for current Customers so keep an eye on the plans section & on your account for available plans to switch to. 🙂

Re: Boxing deals

boxnone18 — Sat, 30 Dec 2023 20:10:50 GMT

You could try contacting cs_agent in messages and asking nicely, but no guarantee they will switch your plan!

Re: Boxing deals

Chalupa_Batman — Sat, 30 Dec 2023 20:28:36 GMT

That won't do anything @boxnone18 just so you know. Because you're not locked into any plan, you can switch at any time. You'd just lose your number and rewards. Or you port out then port back in if you want to keep your number.

Re: Boxing deals

kb_mv — Sat, 30 Dec 2023 20:41:11 GMT

@Chalupa_Batman @Tony_Wang I contacted CS with the screen shot below. I asked if they would honor the $40/75GB for existing member (me) as the plans page clearly does not have the new activations only limitation. They honored it and I am now on that plan. Only caveat was I had to make change now (week early).

Re: Boxing deals

Chalupa_Batman — Sat, 30 Dec 2023 20:52:20 GMT

Wow. Now the question is will they be doing it for others now they've done it for you? Thanks for sharing @kb_mv

Re: Boxing deals

LitlLdy — Sat, 30 Dec 2023 21:02:46 GMT

@kb_mv wrote:
@Chalupa_Batman @Tony_Wang I contacted CS with the screen shot below. I asked if they would honor the $40/75GB for existing member (me) as the plans page clearly does not have the new activations only limitation. They honored it and I am now on that plan. Only caveat was I had to make change now (week early).

@kb_mv , that’s the key words “the $40/75GB for existing member (me) as the plans page clearly does not have the new activations only limitation “ is the reason why they did that plan for you!

Although once you click on that plan it says “Available for New Activations Only”

But @Tony_Wang , wants the $29 30 GB at 4G Speed Plan which states that one is “Available for New Activations Only”

Re: Boxing deals

Handy1 — Sat, 30 Dec 2023 21:02:41 GMT

@kb_mv And did you have change the plan right away or did they set it for next renewal for you ?

Re: Boxing deals

kb_mv — Sat, 30 Dec 2023 21:05:30 GMT

@Handy1 wrote:
@kb_mv And did you have change the plan right away or did they set it for next renewal for you ?

@Handy1 Had to be right away (a week early)

Re: Boxing deals

mrsblondee — Sun, 31 Dec 2023 04:27:18 GMT

Really disappointed they've turned their back on existing customers.

Re: Boxing deals

CalvinW — Sun, 31 Dec 2023 06:57:29 GMT

First, got rid of "The More the Merrier" data and minutes giveaways to existing customers, and then now limiting all attractive plans to new activations only. Wonder what they have in store for us next. Gotta love Public Mobile...

Re: Boxing deals

T_Edge10 — Mon, 08 Jan 2024 17:47:47 GMT

The idea that it is not available to existing customer is a load of crock. Public has the option of who they advertise a plan to. Public chose to forcing higher rates on existing customers, "the lazy tax" while trying to increase the subscription number.

Freedom mobile currently has a $29/month offer even with the "sign up fee" I'll be ahead in savings. In these expensive time we need to penny pinch where we can.

Re: Boxing deals

Handy1 — Mon, 08 Jan 2024 17:49:21 GMT

@T_Edge10 Have you submitted ticket with support to ask for it ?? Many have confirmed getting this plan just by simply asking for it

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Boxing deals

hTideGnow — Mon, 08 Jan 2024 18:03:38 GMT

hi @T_Edge10 all carriers are like this, leave the best deals for new activation only. In fact, your Freedom deal is like this, too. If you are so upset with this practice? after you joined Freedom, don't check Freedom deals any more or you will be upset like now very soon