topic Re: I transferred yesterday and cannot get calls or texts in Get Support

I transferred yesterday and cannot get calls or texts

CMason1985 — Sat, 30 Dec 2023 17:38:12 GMT

Hi all,

I transferred from Bell, but it did not complete the porting of my number and I am not getting calls or texts. I did get a message that said it "Looks like you entered an incorrect ESN/MEID.". I tried the link it provided but it seems to be broken.

What would be the best solution to have this resolved?

Thanks,

Re: I transferred yesterday and cannot get calls or texts

hTideGnow — Sat, 30 Dec 2023 17:43:46 GMT

H i@CMason1985

You can call Public Mobile porting team to provide the correct Info and get status update. I will send you the porting team number. Please check your Community inbox for my message

Re: I transferred yesterday and cannot get calls or texts

Handy1 — Sat, 30 Dec 2023 17:44:43 GMT

@CMason1985 Best to ignore IMEI and just give providers account number . No worries thou I’ll send you the porting team number private message away . Give them a call and they can retrigger the port request for you