topic Re: I in Get Support

I

Bubble1 — Sun, 31 Dec 2023 00:44:42 GMT

I accidentally changed my number can i get my old number back

Re: I

Handy1 — Sat, 30 Dec 2023 01:10:38 GMT

@Bubble1 You can message support and see if it still available . Hopefully it originated in the Telus family or not it will go back to the original carrier

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

while waiting for support you can keep refreshing the page of phone numbers to look for it in your account profile page . Also note you can change your phone number 4x for free every 30 day cycle

Change # on profile tabs

Re: I

hairbag1 — Sat, 30 Dec 2023 01:12:28 GMT

@Bubble1

how long ago did you do this ?

Re: I

Bubble1 — Sat, 30 Dec 2023 01:18:40 GMT

Today about 6 hours ago

Re: I

hairbag1 — Sat, 30 Dec 2023 10:14:36 GMT

@Bubble1 wrote:
Today about 6 hours ago

use the link that @Handy1 provided to ask Customer Support if your old number can be returned to you.

Re: I

softech — Sat, 30 Dec 2023 15:43:26 GMT

@Handy1

if OP accidentally changed the number, the old number won't be available in the pool to choose from for at least a month. Of course, if the number was ported into PM, it won't even come back to PM/Telus' pool at all

Re: I

Handy1 — Sat, 30 Dec 2023 16:03:33 GMT

@softech Appreciate you taking the time to correct me and not correct the improper solution , very kind of you

Re: I

softech — Sat, 30 Dec 2023 22:04:30 GMT

Incorrect solution removed