topic change plan in Get Support

change plan

Sous — Sat, 30 Dec 2023 03:33:48 GMT

Public Mobile is advertising a 4G/30 GB plan for $29 for new customer. Do I need to discontinue my current subscription (3G 3GB $35) to get it or is there a way to switch without sevice disruption or a move to another carrier for a month or so? Thanks!

Re: change plan

softech — Sat, 30 Dec 2023 03:36:51 GMT

@Sous

the plan is strictly for new activation only. Only way to get it is to activate a new line, but you wouldn't be able to switch your current phone number from the old account to the new one. Only way to do so is to port the number out to another provider and then port it back into PM to your new account

Re: change plan

Handy1 — Sat, 30 Dec 2023 03:39:47 GMT

@Sous Sorry you can’t switch to it , it’s only for new activations as you seen not existing customers . If you really want it you would have to create new account with new email and sim

add me like you saw the 50GB for $34 @Sous @and so that’s what I had did just created new account

Re: change plan

Chalupa_Batman — Sat, 30 Dec 2023 03:43:55 GMT

Hi @Sous

To add to this, I see you're on a 3G plan, and your paying $35 meaning you've been here a while. So I'm assuming with legacy rewards and auto pay you're getting $7 off your monthly bill. So your bill is actually $28 plus tax for 3G 3GB of data. You can switch to the new account but you'd have to cancel your old one and use a new email address. However, think about it this way. Sure, you will lose your legacy rewards and auto pay. But... you'd be paying $1 more and get 27GB more data. However, if I may suggest, you should consider the $34 50GB 5G plan instead. I know it would be $6 more than your paying but 47GB more data with unlimited data at reduced speeds so you'd never have to worry. That's my advice. Good luck!

Re: change plan

Chalupa_Batman — Sat, 30 Dec 2023 20:59:11 GMT

Hey @Sous

Read this post. There may be hope.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Boxing-deals/m-p/1119276/highlight/true#M781908