topic Port out to freedom in Get Support

Port out to freedom

GoldFusion — Sat, 30 Dec 2023 00:25:59 GMT

Can a CS agent help me port my number to freedom? The ticket system is broken.

Re: Port out to freedom

TheSterlinger — Sat, 30 Dec 2023 00:28:50 GMT

This article should help you.
https://www.freedommobile.ca/en-CA/support/about-transferring-your-number

Re: Port out to freedom

Handy1 — Sat, 30 Dec 2023 00:30:00 GMT

@GoldFusion You just need to make sure your public mobile account is active leaving PM sim in the phone and start the port with freedom so you can reply YES to the confirmation text to port . After successfully porting your PM number it will automatically close the PM account . But if you need PM support for anything else here’s a direct link

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Port out to freedom

BKNS27 — Sat, 30 Dec 2023 02:21:29 GMT

@GoldFusion

You need to contact your new carrier to start the porting process but leave your PM SIM in your phone so you can reply to the text with YES confirming you are porting out.