topic Re: Data des not work in Get Support

Data des not work

FTT — Fri, 29 Dec 2023 20:24:35 GMT

M'y kid says it has been two months that there is no data. Yet i am paying for it and it is Turned on , on her phone

Handy1 — Fri, 29 Dec 2023 20:26:22 GMT

@FTT try rebooting the phone or reset network settings . See if that helps and check that you have data left like this

Try again incognito/private mode

And or lap top /computer

simply try refreshing the page to check data plan / mins / add ons

For most up to date account info

hTideGnow — Fri, 29 Dec 2023 23:19:05 GMT

if 2 months no data, it does not make sense, other than a phone problem

did you try your kid's sim card in your phone? test it first