topic Re: Plans in Get Support

Plans

guberm — Fri, 29 Dec 2023 21:08:52 GMT

https://www.publicmobile.ca/en/on/plans#5G

https://subscribe.publicmobile.ca/en/on/activation/plans/75GB-5Gspeed4

Re: Plans

Handy1 — Fri, 29 Dec 2023 21:11:12 GMT

@guberm Yes the messaging isn’t always the best but this plan is only for new activations only . There is 60GB for $40 in your account for existing customers right now or 100GB for $50 . To get the new activation only plan you will need to create a new account with new email and sim . It’s what I had to do to get the 50GB for $34

Re: Plans

guberm — Fri, 29 Dec 2023 21:17:47 GMT

Right, in my available plans, there is $40 for 60Gb, but I wanted to get 75Gb.

It is called misleading the customer when the company posts different data in different sources about the same plan.

Re: Plans

Handy1 — Fri, 29 Dec 2023 21:20:10 GMT

@guberm Your not wrong , be a good argument to make with support no harm in asking if they can honour that plan since it Doesn’t say new activation main page send them a message and let us know what they say

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437