topic eSIM replacement in Get Support

eSIM replacement

Fnn — Fri, 29 Dec 2023 18:18:51 GMT

Hello,

I deleted my eSIM few days ago because it is not . I need a new eSIM a QR code email to me if that possible.

Thank you,

pepito

Re: eSIM replacement

Handy1 — Fri, 29 Dec 2023 18:21:24 GMT

@Fnn You need to rebut one .on the pm app log into your account go to subscription and on page . Notice “shop SIM card now” in my screen shot . Tap it and select eSIM and install that it

Re: eSIM replacement

Cheetah24 — Fri, 29 Dec 2023 18:27:18 GMT

The exact same problem was asked before at, https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM-replacement/m-p/1025084#M715120. Let us know if you need any further help.

EDIT: Actually I realized this answer is not accurate. This is at a different time I think where the esim ordering option was only available for new activation. Please follow @Handy1's response below.

Re: eSIM replacement

BKNS27 — Fri, 29 Dec 2023 18:33:39 GMT

@Fnn

It will cost you $5 to get another eSIM for deleting the existing eSIM.