topic Re: Data not working in Get Support

Data not working

Alnoor1 — Fri, 29 Dec 2023 06:05:52 GMT

Hi my data is not working. I had travelled abroad and changed my SIM card. I did all the steps mentioned by community to turn airplane mode on and off, reseat SIM card and finally reset network settings. Still data does not work. Any other suggestions?

Re: Data not working

Handy1 — Fri, 29 Dec 2023 01:06:22 GMT

@Alnoor1 reset your APN settings

Re: Data not working

softech — Fri, 29 Dec 2023 01:06:39 GMT

@Alnoor1

a common issue with data after using travel sim is the VPN. check your VPN screen and delete all VPN profiles.

Then reboot and click Reset all networks and test

Re: Data not working

Alnoor1 — Fri, 29 Dec 2023 16:08:18 GMT

Thanks for suggestion I went to vpn screen and there are no profiles.