topic Re: port a second number from other provider in Get Support

port a second number from other provider

Diver2Dive — Thu, 28 Dec 2023 13:25:21 GMT

Hello,

I'm currently a PM customer and want to port another number from another provider. The account with the other provider is under may name even though that number has been used by my wife. I'm wondering if it's considered as a new activation/subscription so I can pick up a new promo plan. Also, is it possible to port the number to PM under the name of my wife instead of mine? Thanks,

Re: port a second number from other provider

Handy1 — Thu, 28 Dec 2023 02:40:42 GMT

@Diver2Dive Yes create account with the plan you want with different email and you set the new account up in her name and port the number over to it on activation

Re: port a second number from other provider

softech — Thu, 28 Dec 2023 02:41:23 GMT

@Diver2Dive name on the other carrier don't have to match the name with PM

But if you want the other number to come to PM , and you are keeping your other PM account, then yes, you can activate a new account and request porting in the number.

For this new account, just activate a new one using a different email address

Re: port a second number from other provider

Jedi1 — Thu, 28 Dec 2023 03:09:06 GMT

Just going to add to use your referral code if you can on your wife’s new account.

Re: port a second number from other provider

ckaddakc — Thu, 28 Dec 2023 06:33:27 GMT

Yes. No matter whose name the current provider is with, you are able to port to PM with anyone's name. You may use your wife's name now on PM. Since it will be a new line to PM, you are able to pick up a new promo plan! Make sure to use your referral code for your wife's number being ported to PM so you take advantage of the points and her $10 bill credit.

Re: port a second number from other provider

computergeek541 — Thu, 28 Dec 2023 21:53:13 GMT

@Handy1 wrote:
@Diver2Dive Yes create account with the plan you want with different email and you set the new account up in her name and port the number over to it on activation

Unfortunately, that doesn't appear to be what Diver2Dive is aksing for. The customer wants to know if porting a number in to an already existing account is considered a new activation.

Re: port a second number from other provider

computergeek541 — Thu, 28 Dec 2023 21:54:40 GMT

@Diver2Dive wrote:
I'm currently a PM customer and want to port another number from another provider. The account with the other provider is under may name even though that number has been used by my wife. I'm wondering if it's considered as a new activation/subscription so I can pick up a new promo plan. Also, is it possible to port the number to PM under the name of my wife instead of mine? Thanks,

Sorry, but porting a phone number to an already exisitng Public Mobile account isn't considered a new activation.