https://productioncommunity.publicmobile.ca/t5/Get-Support/PROBLEM-WITH-PLAN-MODERATORS-PLEASE-ASSIST/m-p/223984#M78061 <P>Hi, I work in a kiosk in Walmart, a customer came in to get the $30 promo plan. Nowhere did it say that the plan was province wide calling only. I did not activate the customer myself so I'm not sure what the plan paper itself said.</P><P>This customer needs to be able to call Alberta, what are her options?\</P><P>She's understandably very upset by this as she was under the assumption with the promo sign, that "unlimited calling" meant Canada wide.&nbsp;</P><P>&nbsp;</P><P>Thank you.&nbsp;</P> Tue, 04 Jan 2022 20:37:51 GMT koralfenton 2022-01-04T20:37:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/PROBLEM-WITH-PLAN-MODERATORS-PLEASE-ASSIST/m-p/223984#M78061 <P>Hi, I work in a kiosk in Walmart, a customer came in to get the $30 promo plan. Nowhere did it say that the plan was province wide calling only. I did not activate the customer myself so I'm not sure what the plan paper itself said.</P><P>This customer needs to be able to call Alberta, what are her options?\</P><P>She's understandably very upset by this as she was under the assumption with the promo sign, that "unlimited calling" meant Canada wide.&nbsp;</P><P>&nbsp;</P><P>Thank you.&nbsp;</P> Tue, 04 Jan 2022 20:37:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/PROBLEM-WITH-PLAN-MODERATORS-PLEASE-ASSIST/m-p/223984#M78061 koralfenton 2022-01-04T20:37:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/PROBLEM-WITH-PLAN-MODERATORS-PLEASE-ASSIST/m-p/223987#M78062 <P>Either change&nbsp;the plan to Canada-wide talk by contacting mod team or purchase&nbsp;a long distance add-on (200min for $8 or 400min for $15).</P> Tue, 27 Feb 2018 23:06:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/PROBLEM-WITH-PLAN-MODERATORS-PLEASE-ASSIST/m-p/223987#M78062 NDesai 2018-02-27T23:06:58Z https://productioncommunity.publicmobile.ca/t5/Get-Support/PROBLEM-WITH-PLAN-MODERATORS-PLEASE-ASSIST/m-p/223988#M78063 <P>How would she go about changing her plan to canada wide?&nbsp;</P><P>&nbsp;</P><P>Nevermind, I reread your reply. Sorry!!</P> Tue, 27 Feb 2018 23:07:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/PROBLEM-WITH-PLAN-MODERATORS-PLEASE-ASSIST/m-p/223988#M78063 koralfenton 2018-02-27T23:07:42Z