topic Re: How Do I Change My Billing Information? in Get Support

How Do I Change My Billing Information?

PreachJohn — Wed, 27 Dec 2023 23:21:55 GMT

Trying to simply Update my Credit Card Info is a convoluted horror story on this Site so far. I can find no way to do this.
The ChatBot is useless. It gave me 'Tips', not a 'How To' as I asked it.
There is no Option to do so in My Account where it would normally be.

I need to do this for my two phone #s.

Re: How Do I Change My Billing Information?

Handy1 — Wed, 27 Dec 2023 23:23:22 GMT

@PreachJohn

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

Re: How Do I Change My Billing Information?

hairbag1 — Wed, 27 Dec 2023 23:31:28 GMT

@PreachJohn

you need to log in to each account separately, then click Payments..look right for Manage Subscription..then you can update payment info in your accounts.