topic Login Page not Loading on iPhone15 in Get Support

Login Page not Loading on iPhone15

Irfan99 — Wed, 27 Dec 2023 22:21:21 GMT

Hi,

I downloaded the PM app on new iPhone15 Pro Max but the login page does not load.

it also does not load on the safari browser.

It is loading on other iphones though.

Can anyone suggest a solution. seems like there is issue with iPhone15 or its settings.

Re: Login Page not Loading on iPhone15

Handy1 — Wed, 27 Dec 2023 22:27:37 GMT

@Irfan99 Is the iPhone IOS update? How about the app itself does it need to be updated maybe

Re: Login Page not Loading on iPhone15

Chalupa_Batman — Wed, 27 Dec 2023 22:28:48 GMT

Hey @Irfan99

I have the XR and I'm experiencing the same slowness, even on the app itself. I think because PM was updating their website with all the new plans today, it's bogged down the system. Just keep trying.

Re: Login Page not Loading on iPhone15

LitlLdy — Wed, 27 Dec 2023 22:32:36 GMT

@Irfan99 wrote:
Hi,

I downloaded the PM app on new iPhone15 Pro Max but the login page does not load.
it also does not load on the safari browser.
It is loading on other iphones though.
Can anyone suggest a solution. seems like there is issue with iPhone15 or its settings.

@Irfan99 ,, I don’t know about anyone else but I’m using my iPhone 14 Pro, iPad & iPhone 6S, I have to refresh the app to get the pages to load! It lags very badly! It has been like this for awhile now for me! It has gotten much worse than it used to be & that is with a fresh install! Or at least for me. Even My Account on the website using my browser in private/incognito mode it is very slow!