topic Re: rewords program in Get Support

rewords program

andy2075 — Wed, 27 Dec 2023 21:02:46 GMT

Hi I don't why i received a text message from 611 on my phone. i did not do anything on my account.

Re: rewords program

hTideGnow — Wed, 27 Dec 2023 21:04:16 GMT

HI @andy2075

hopefully the text just sent wrong , it happened

best to contact agent NOW and not later and get this checked and sorted out before it is too late

please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: rewords program

Chalupa_Batman — Wed, 27 Dec 2023 21:07:10 GMT

I agree with @hTideGnow

Contact a CS Agent to make sure this is just an error and please report back to us so we know you weren't screwed over. I will say this though, all messages from Public Mobile come out at 1:03pm daily.

Re: rewords program

Sansan — Wed, 27 Dec 2023 21:10:13 GMT

I hope we don't have to worry. Thanks for sharing.

Quirous???

Re: rewords program

HALIMACS — Wed, 27 Dec 2023 21:11:39 GMT

1:03 PM daily , huh @Chalupa_Batman

The OP looks to have took that screenshot at 1:03 PM but the time of the message was 3:26 PM the prior day.

Re: rewords program

Handy1 — Wed, 27 Dec 2023 21:13:48 GMT

@andy2075 Where you in looking around in the rewards portal before this text came ?

add or did you just join PM @andy2075 ?

Re: rewords program

Chalupa_Batman — Wed, 27 Dec 2023 21:14:01 GMT

Well, that's when the Chick Chings come out at least. Other messages I've received from them have come at the same time.

Re: rewords program

LitlLdy — Wed, 27 Dec 2023 21:17:29 GMT

@Chalupa_Batman wrote:
Well, that's when the Chick Chings come out at least. Other messages I've received from them have come at the same time.

All my Cha-chings came around 3:03pm! I didn’t even realize it until just now! 😆

Re: rewords program

andy2075 — Wed, 27 Dec 2023 21:18:34 GMT

Yes, I was looking at it but I didn't sign up for it.

Re: rewords program

andy2075 — Wed, 27 Dec 2023 21:19:25 GMT

I noticed the text later in the day because I don't use my phone too often. Only once a while because it is a back up phone.

Re: rewords program

Handy1 — Wed, 27 Dec 2023 21:20:10 GMT

@andy2075 Sure hope you didn’t accidentally agree to switch to the new points , that’s why I just stay out of there altogether

Re: rewords program

andy2075 — Wed, 27 Dec 2023 21:20:53 GMT

I just sent a message to a CS Agent. I will report back when a response comes.

Re: rewords program

andy2075 — Wed, 27 Dec 2023 21:22:49 GMT

I started using PM at least 5-6 years ago.

Re: rewords program

andy2075 — Wed, 27 Dec 2023 21:24:00 GMT

If they won't fix this issue, I will not continue to use PM anymore

Re: rewords program

HALIMACS — Wed, 27 Dec 2023 21:26:45 GMT

That’s quite a coincidence @Chalupa_Batman 🤣

I tend to ignore any messaging I get from them, generally.

Re: rewords program

Sansan — Wed, 27 Dec 2023 21:29:52 GMT

Yeah that would suck for sure. As handy1 says, I stay away from the REwards section and the Subscription page all together. Too easy to make a mistake.