topic Re: PUBLIC WON'T TAKE A PAYMENT in Get Support

PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:25:56 GMT

AS PER USUAL..... THE PUBLIC MOBILE WEBSITE IS COMPLETE DEBACLE AND WON'T LET ME MAKE A PAYMENT ONLINE (EVEN AFTER DAYS OF TRYING)

Re: PUBLIC WON'T TAKE A PAYMENT

Handy1 — Wed, 27 Dec 2023 18:27:40 GMT

@publmobilesucks Please submit ticket with support to help

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: PUBLIC WON'T TAKE A PAYMENT

hTideGnow — Wed, 27 Dec 2023 18:28:11 GMT

HI @publmobilesucks

Please wait an hour and try again. And when you try again, please use Incognito/private/secret mode on your browser to login My Account

if same, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:28:38 GMT

CODE ERROR 404

PUBLIC MOBILE SUCKS

Re: PUBLIC WON'T TAKE A PAYMENT

Handy1 — Wed, 27 Dec 2023 18:29:33 GMT

@publmobilesucks Use the link provided in my post it’s a direct link

Re: PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:30:36 GMT

LIKE I SAID..... BEEN TRYING FOR DAYS

READ WHAT I WROTE BEFORE RESPONDING

Re: PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:31:44 GMT

I'LL BE HAPPY TO WAIT ANOTHER WEEK BEFORE THEY RESPOND.

WHAT FUN!

Re: PUBLIC WON'T TAKE A PAYMENT

Handy1 — Wed, 27 Dec 2023 18:33:49 GMT

@publmobilesucks they usually reply with in the hour sometimes longer but

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:35:22 GMT

HOW WILL THE "COMMUNITY" HELP TO PROCESS A PAYMENT?

Re: PUBLIC WON'T TAKE A PAYMENT

LitlLdy — Wed, 27 Dec 2023 18:36:45 GMT

@publmobilesucks wrote:
I'LL BE HAPPY TO WAIT ANOTHER WEEK BEFORE THEY RESPOND.
WHAT FUN!

@publmobilesucks , I have been waiting for over 4 weeks to get help from CS_Agents with my support ticket & I check often for updates but your issue should be quite simple for them to fix! Apparently mine is very difficult!

I now use vouchers that get added to my account automatically when I purchase them. I don’t want a payment card on my account anymore due to the issues here! I understand that’s not what you’re trying to do though. Sorry 😞 I wish I could fix it for you! There’s definitely bugs in the system!

Re: PUBLIC WON'T TAKE A PAYMENT

Handy1 — Wed, 27 Dec 2023 18:36:51 GMT

@publmobilesucks The community can’t , we are just customers like you trying to help . But we can offer suggestions and help guide you in the right direction . You can also buy payment vouchers and load them *611 also

Re: PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:38:52 GMT

I WOULD HAVE DUMPED THEIR SORRY _____ IF I WERE YOU

Re: PUBLIC WON'T TAKE A PAYMENT

HALIMACS — Wed, 27 Dec 2023 18:41:19 GMT

Why so ANGRY @publmobilesucks

go get a payment voucher and apply it yourself using 611 from your device

problem solved

Re: PUBLIC WON'T TAKE A PAYMENT

hTideGnow — Wed, 27 Dec 2023 18:48:34 GMT

hi @publmobilesucks

sorry, Community cannot help. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:49:05 GMT

not on a new activation

you really aren't qualified to answer anymore..... you're just here for the points

Re: PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:49:41 GMT

not on a new activation

sorry.... no points for you

Re: PUBLIC WON'T TAKE A PAYMENT

Handy1 — Wed, 27 Dec 2023 18:52:41 GMT

@publmobilesucks New activation ? I said nothing of the sorts but best of luck and happy new year

Re: PUBLIC WON'T TAKE A PAYMENT

HALIMACS — Wed, 27 Dec 2023 18:58:11 GMT

👌

Things must go very well for you with that approach.

Re: PUBLIC WON'T TAKE A PAYMENT

publmobilesucks — Wed, 27 Dec 2023 18:59:26 GMT

yeah. "luck," hopes and prayers are exactly what you need when dealing with public mobile. does crossing your fingers also work?

Re: PUBLIC WON'T TAKE A PAYMENT

LitlLdy — Wed, 27 Dec 2023 19:09:57 GMT

@publmobilesucks , I understand you’re angry but please don’t take your anger out on us. We didn’t do this to you! We are just customers here on this community forum trying to help one another for free! We don’t owe anyone anything. We can only share what has worked for us in hope that it can help others to relieve some of their frustration & stress.

We didn’t know that you’re doing a new activation! This can only be done using the Public Mobile app. It can’t be done on the website! Sorry 😔

We were only responding based on the information you provided in your post. We meant no harm or disrespect!

Unfortunately since we are only making you angrier I will stop responding!

Edited: To fix my typos!