topic Re: Chose incorrect activation in Get Support

Chose incorrect activation

Analuvu — Wed, 27 Dec 2023 14:25:42 GMT

Is there a way to change my account activation to esim instead of sim? I'm leaving town before my new physical sim arrives 😞

Re: Chose incorrect activation

Handy1 — Wed, 27 Dec 2023 14:34:59 GMT

@Analuvu Contact support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Chose incorrect activation

NRB — Wed, 27 Dec 2023 14:35:11 GMT

You can get another eSim, but it will cost you additional money.

Re: Chose incorrect activation

Analuvu — Wed, 27 Dec 2023 15:05:26 GMT

Can I pop into a shop and buy one or is the app expecting me to enter the sim card number of the one that was mailed to me?

Re: Chose incorrect activation

Handy1 — Wed, 27 Dec 2023 15:06:42 GMT

@Analuvu Yes you can go buy one it doesn’t have to be the one that being sent to you . Just save it for a friend referral or spare incase you ever lose or damage yours