topic Re: messaging in Get Support

messaging

Tedy — Tue, 26 Dec 2023 04:51:29 GMT

I have unlimited voice and message but my messaging is not working when I'm not connecting to a WiFi

Re: messaging

Raptor122 — Tue, 26 Dec 2023 04:53:58 GMT

Your messaging via text or an app? What is your phone first of all?

Re: messaging

softech — Tue, 26 Dec 2023 05:27:24 GMT

@Tedy

i think you are not really using SMS but you have been using iMessage or RCS. Both iMessage and RCS require the use of Mobile data or Wifi. If you want to send SMS, please enable Send as SMS

Re: messaging

Cheetah24 — Tue, 26 Dec 2023 08:12:40 GMT

Just to add to the previous answer by softech; if you are using iMessages you can follow the following help article to send your non-delivered messages as SMS/MMS; https://support.apple.com/en-us/HT204065.

If you are using any other app you have to give more details as to what app you are using so that people have a better idea of providing you the exact help you need.

Re: messaging

Cheetah24 — Tue, 26 Dec 2023 08:16:35 GMT

If in case you are using RCS with Google Messenger here's instructions on how to send SMS if RCS fails; https://www.theverge.com/23009900/google-messages-chat-text-android-rcs-sms

Re: messaging

Tedy — Wed, 27 Dec 2023 07:41:24 GMT

I'm using iPhone and regular text message is not working when I'm not connecting to a wifi.

Re: messaging

computergeek541 — Wed, 27 Dec 2023 08:55:55 GMT

@Tedy wrote:
I'm using iPhone and regular text message is not working when I'm not connecting to a wifi.

That's not regular text messaging then. SMS text messgaes does not (and cannot) use Wi-Fi.

Re: messaging

Luddite — Thu, 04 Jan 2024 19:59:14 GMT

@Tedy Still stuck? SMS iPhone Best settings:

A. Settings >> Messages: iMessage ON; Send as SMS ON; MMS ON >> Send & Receive: should show phone number and Apple id email address

B. Texting should always work “if” you send to a phone number and not an email address and “if” you receive only on your phone number. So in your message settings......send/receive, only check your phone number...leave the registered email addresses unchecked.