topic Re: Account has been locked in Get Support

Account has been locked

smh_23 — Tue, 26 Dec 2023 15:54:55 GMT

Too many log in attempts resulted in a locked account. How do I unlock it?

Re: Account has been locked

Handy1 — Tue, 26 Dec 2023 15:56:13 GMT

@smh_23 You might need to wait one full hour and try again . And when you do try incognito private mode or from another device . Maybe try the app instead of website . If same then submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account has been locked

smh_23 — Tue, 26 Dec 2023 15:57:44 GMT

Thank you for the quick reply and helpful tips!