topic Re: upgrading plan in Get Support

upgrading plan

jujisu13 — Tue, 04 Jan 2022 20:37:33 GMT

I upgraded my plan from $20 for 30 days to $25 for 30 days, but I got charged for 2 different plans after I changed the plan. I was wondering if I could get a refund back since I changed to the $25 for 30 days.

Re: upgrading plan

matbasm — Tue, 27 Feb 2018 03:19:28 GMT

@jujisu13, When you change your plan before the end of your plan period, the remaining time on the plan is forfeited. However, if you canged it on the same day, or if the system 'glitched', you should contact the moderators via private message. They might be able to fix things up for you. Gone for the night, but back at 9AM(est).

Click here to send them a private message.
Information regarding the moderators team can be found by following this link.

Re: upgrading plan

jujisu13 — Tue, 27 Feb 2018 03:39:08 GMT

Thanks, I changed it on the same day.