topic Re: New phone in Get Support

New phone

LittleT94 — Mon, 25 Dec 2023 18:22:28 GMT

How do I check to see if my new phone will work with public

Re: New phone

softech — Mon, 25 Dec 2023 16:35:03 GMT

@LittleT94

tell us what phone do you have and we can help

To make sure your phone works on PM network, make sure your phone has these bands:

5G = NSA: n66, n78

Re: New phone

LittleT94 — Mon, 25 Dec 2023 16:36:27 GMT

How do I check this

Re: New phone

softech — Mon, 25 Dec 2023 16:37:17 GMT

@LittleT94

tell us the model of your phone and we can help

Re: New phone

HALIMACS — Mon, 25 Dec 2023 16:39:50 GMT

@LittleT94

the easiest way, is ask someone who is currently with Public Mobile to use their physical Sim card in it to see if you can make and receive calls, texts, and use data

it’s just a matter of popping the Sim card out of their device and inserting it in your device.

then, once the test is done, simply take it out of your device and put it back in their device.

Re: New phone

LittleT94 — Mon, 25 Dec 2023 16:40:16 GMT

V60 Thin Q 5G UW

Re: New phone

HALIMACS — Mon, 25 Dec 2023 16:42:55 GMT

It’ll work @LittleT94 !!!

Re: New phone

softech — Mon, 25 Dec 2023 16:42:11 GMT

@LittleT94

yes, it will work.

and make sure you click Reset All networks when you put your PM sim card into it

Re: New phone

softech — Mon, 25 Dec 2023 16:44:36 GMT

@LittleT94 and FYI, these are the bands your phone has and bold are compatible ones

these are the bands your phone has, bold are compatible bands

3G bands HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
CDMA2000 1xEV-DO
4G bands 2, 4, 5, 12, 25, 26, 41, 46, 48, 66, 71 - USA
5G bands 2, 25, 41, 66, 71 SA/NSA/Sub6

Re: New phone

LittleT94 — Mon, 25 Dec 2023 16:43:54 GMT

Currently have public mobile. Trying to change existing Sim to new phone

Re: New phone

Handy1 — Mon, 25 Dec 2023 16:50:04 GMT

@LittleT94 !just take the simcard out of your old phone and put it into your new phone . If the tray for new phone appears smaller then your old one know you can just take the outer edge off the SIM card to make the right size for your new phone

3 hole punch /desired size

Note flat edge corner / fit flush in tray

No lifting or rising /push in all the way

Re: New phone

HALIMACS — Mon, 25 Dec 2023 16:55:52 GMT

Just take it out of your existing device and put it in your new device

done