topic Re: plan change in Get Support

plan change

bk-lall — Mon, 25 Dec 2023 03:21:29 GMT

@CS_Agent I'd like to change my current plan to the new boxing day promo for $24 4GB on 4G. Can someone help me make this change please? Been with Public Mobile for a number of years already. Thank you

Re: plan change

Hollister — Mon, 25 Dec 2023 03:26:14 GMT

@bk-lall

That plan is only available for new activations. Loyalty at PM will not get you this plan.

Re: plan change

Phil_Adelphus — Mon, 25 Dec 2023 03:26:46 GMT

@bk-lall This is identical wording to this thread, are you the same person with a different ID?

https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-Plan-Request/td-p/1114534

Re: plan change

Cheetah24 — Mon, 25 Dec 2023 03:37:46 GMT

@bk-lall Just to let you know, if you want to contact the CS Agent there's no point of posting here; you need to direct message them; https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: plan change

GoldFusion — Mon, 25 Dec 2023 19:44:13 GMT

A buddy of mine made a similar request via ticket unfortunately they mentioned only new activations.