topic CS_Agent in Get Support

CS_Agent

Mf11 — Sun, 24 Dec 2023 02:04:24 GMT

@CS_Agent

need help with service

Re: CS_Agent

Mf11 — Sun, 24 Dec 2023 02:11:52 GMT

Not receiving text and phone calls from certain people

Re: CS_Agent

Handy1 — Sun, 24 Dec 2023 02:17:26 GMT

@Mf11 Did you just join PM and try to port number in ? Did your reply YES to confirmation text from old provider ? I’ll send you porting team number private message . And they can re trigger the port request for you . If that’s not the issue and you need support here’s a direct link to them

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: CS_Agent

computergeek541 — Sun, 24 Dec 2023 02:29:46 GMT

Re: CS_Agent

BKNS27 — Sun, 24 Dec 2023 03:10:34 GMT

@Mf11

Check to see if there are any outages in your area:

https://istheservicedowncanada.com/status/telus/map

This maybe the issue.

Re: CS_Agent

computergeek541 — Sun, 24 Dec 2023 04:40:37 GMT

@BKNS27 wrote:
@Mf11
Check to see if there are any outages in your area:
https://istheservicedowncanada.com/status/telus/map
This maybe the issue.

While a network outage is a possiblity, it wouldn't affect communications coming from certain people.