topic Account help cant close in Get Support

Account help cant close

Chinhhvu — Sat, 23 Dec 2023 21:02:53 GMT

I received a sim card. I tried to activate it but it didnt work. Now i changed my mind I would like to cancel the account

Re: Account help cant close

kb_mv — Sat, 23 Dec 2023 21:04:49 GMT

@Chinhhvu Have you made any payments yet? Contact customer service at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account help cant close

Handy1 — Sat, 23 Dec 2023 21:05:28 GMT

@Chinhhvu !are you trying to activate in the app not website ? All activations need the app

but you can submit ticket with support to cancel and ask for refund if you haven’t activated . Some have been successful in this despite PM. Being pre paid and no refunds

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account help cant close

hTideGnow — Sat, 23 Dec 2023 21:15:14 GMT

hi @Chinhhvu you are just one step away from successful activation, so let support agent to help to register your sim. But , even you really want to go, you still do the same, open ticket with CS agent. Please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437