topic Re: Negative texts left in Get Support

Negative texts left

golfball — Fri, 22 Dec 2023 16:57:27 GMT

My account in the app is showing -1 texts left. Any way I can fix this?

Re: Negative texts left

hTideGnow — Fri, 22 Dec 2023 16:59:10 GMT

no worries, this is just a system glitch

PM supposed have removed the lines about unlimited text and unlimited outgoing calls on My Account. For some reason for some accounts , instead of the 2 lines gone, the text show what you have. But this won't affect your unlimited text

Re: Negative texts left

hairbag1 — Fri, 22 Dec 2023 16:59:17 GMT

@golfball

ignore those indicators...they're corrupt obviously.

Re: Negative texts left

Andy85 — Fri, 22 Dec 2023 18:02:53 GMT

Hi @golfball,

It was occurring with me as well but it has no effect on my actual text messages. You'll be fine as well. It is just a problem with the webpage but won't affect your service.