topic Re: Add On Usage in Get Support

Add On Usage

Marty_1952 — Fri, 22 Dec 2023 17:39:56 GMT

My account shows that I have 1 gb data and 493 Intrl LD minutes left. When is this accessible to me?

Re: Add On Usage

hTideGnow — Fri, 22 Dec 2023 17:42:45 GMT

HI @Marty_1952

are those bonus data and LD from before?

for data, it will kick in after your regular data all used

for LD, you can make the calls anytime, but PM LD does not work for all countries, which country you are trying to call?

Re: Add On Usage

TheSterlinger — Fri, 22 Dec 2023 17:47:35 GMT

In order to use the data add-on you would need to finish the current data you have in your plan.

In order to use the international minutes you have to call to other countries. Included countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.

Although you don’t have to worry about it because it stays until you finish it.

Re: Add On Usage

Marty_1952 — Fri, 22 Dec 2023 17:46:51 GMT

It would be calls to Canada from the US