topic Re: Unable to receive text message from Twitter? in Get Support

Unable to receive text message from Twitter?

hardywang — Tue, 04 Jan 2022 20:37:04 GMT

I turned on 2-factor authentication on Twitter, the second method is to receive a text message.

However I am never able to receive single one. When the number was still with Wind I get the SMS.

Re: Unable to receive text message from Twitter?

Luddite — Wed, 05 Oct 2016 00:08:37 GMT

Do you have a texting plan? If so, double check your account to be sure. Without a text plan no texts will come through.

This thread may has additional (unwanted) info that may apply to your situation: http://productioncommunity.publicmobile.ca/t5/Getting-Started/Text-messages-from-Twitter/td-p/61154

Re: Unable to receive text message from Twitter?

hardywang — Wed, 05 Oct 2016 02:07:43 GMT

Oh sure I have global unlimited text.

Re: Unable to receive text message from Twitter?

Luddite — Wed, 05 Oct 2016 13:50:55 GMT

I think there are no responses to your query because there is no fix available. You can try the Telus short codes referenced in my prior post, but I suspect you are stuck using the Twitter app.

Re: Unable to receive text message from Twitter?

srlawren — Wed, 05 Oct 2016 18:44:02 GMT

@hardywang I see what you mean. I just tried to add my phone number to my twitter and it's sent me a veritifcation code apparently but I haven't received it. It's only been a couple of mins so it may yet arrive, but so far no dice.

@Mary_M @Shazia_K @Saray_O any ideas here?

It would be nice if Twitter offered up something other than SMS for TFA, such as Google Authenticator for example. I much prefer it in general (though I use the Authy app instead of GA, since it's awesome). SMS for TFA isn't a very reliable system, unfortunately.

Re: Unable to receive text message from Twitter?

Saray_O — Wed, 05 Oct 2016 18:51:26 GMT

Hi @hardywang,

Could you send me your phone number through a private message? I will look into this 🙂

Re: Unable to receive text message from Twitter?

hardywang — Wed, 05 Oct 2016 19:16:51 GMT

@Saray_O, PM sent.

@srlawren, the Google verification code arrives instantaneously.

Re: Unable to receive text message from Twitter?

srlawren — Wed, 05 Oct 2016 20:01:33 GMT

@hardywang oh? mine still hasn't arrived 😞

OH, nevermind! I just re-sent the request and it arrived instantly. Weird. Maybe I typed it wrong the first time?

EDIT: but when I try to turn on log-in verification, it wanted to confirm my phone again, and this one I can't seem to receive. Very odd.

Re: Unable to receive text message from Twitter?

hardywang — Tue, 08 Nov 2016 19:52:58 GMT

it has been more athan 1 month now, the problem has been resolved or not?