topic Re: 5G in Get Support

5G

muffin_top — Thu, 21 Dec 2023 03:52:59 GMT

Is it true that Public Mobile 5G is different from say Telus/Rogers/Bell 5G?

Re: 5G

softech — Thu, 21 Dec 2023 04:02:51 GMT

@muffin_top

PM uses the same 5G network as Telus and Bell, so, it's same

With Rogers, the 5G bands are different

Re: 5G

Andy85 — Thu, 21 Dec 2023 04:04:19 GMT

Hi @muffin_top,

PM uses the exact same networks as Telus and Bell depending on the location 🙂

Re: 5G

Sony16 — Thu, 21 Dec 2023 04:23:59 GMT

Only thing that will be different is that Telus/Bell/Rogers will also offer 5G+.

Re: 5G

gpixel — Thu, 21 Dec 2023 04:25:10 GMT

@muffin_top

yes

PM only has access to the slower bands for 5g. Telus has higher frequency bands(3500mhz n78)

Re: 5G

softech — Thu, 21 Dec 2023 17:12:22 GMT

@gpixel wrote:
@muffin_top
yes
PM only has access to the slower bands for 5g. Telus has higher frequency bands(3500mhz n78)

@gpixel

i don't think that is true. From what I understand, PM can use n78 , just that your phone need to support b2_n78 combo

would be nice if @sheytoon can confirm about n78..

Re: 5G

DennyCrane — Thu, 21 Dec 2023 05:36:49 GMT

My Telus 5G+ plan is up to 2Gbps, whereas PM offers up to 250Mbps. Having said that, I've never personally experienced much faster than 250Mbps on Telus.

Re: 5G

sheytoon — Thu, 21 Dec 2023 06:27:02 GMT

PM subscribers can use n78 if their phone supports it. There is no restriction from the network.

However, many popular phones will treat a Telus SIM differently than a PM SIM. You will likely not see 5G+ icon, even if you are using n78.

Re: 5G

computergeek541 — Thu, 21 Dec 2023 06:31:27 GMT

@sheytoon wrote:
PM subscribers can use n78 if their phone supports it. There is no restriction from the network.
However, many popular phones will treat a Telus SIM differently than a PM SIM. You will likely not see 5G+ icon, even if you are using n78.

A good example is how some 5G compatible Samsung devices from a fear years ago have the software disable 5G networks whenever a Public Mobile SIM card has been inserted.

Re: 5G

softech — Thu, 21 Dec 2023 17:13:03 GMT

@sheytoon wrote:
PM subscribers can use n78 if their phone supports it. There is no restriction from the network.
However, many popular phones will treat a Telus SIM differently than a PM SIM. You will likely not see 5G+ icon, even if you are using n78.

@sheytoon

so, Telus offer its 5G+ service solely on n78?

Re: 5G

sheytoon — Thu, 21 Dec 2023 19:15:57 GMT

Actually Telus is the only one from the Big 3 that I haven't seen with a 5G+ icon yet. On Rogers and Bell, the icon is currently only showing when n78 is being used.