topic Re: Weird layout in Get Support

Weird layout

Luddite — Tue, 04 Jan 2022 20:36:58 GMT

Anyone else getting this odd layout on the Community landing page? It's "triggered" when I click any topic from the Communty landing page after logging in.

Re: Weird layout

McLaren — Tue, 04 Oct 2016 18:56:58 GMT

Looks normal on my end.... try another browser?

Re: Weird layout

Luddite — Tue, 04 Oct 2016 19:01:12 GMT

Maybe I will, BUT only happens with Public Mobile!

Re: Weird layout

Luddite — Tue, 04 Oct 2016 19:07:12 GMT

Well not really a different browser: cleared history and cache, rebooted and all is well. Bit of "physician heal thyself"!

Re: Weird layout

daredogg — Tue, 04 Oct 2016 19:14:43 GMT

C'mon, you just liked the big-ass PM logo @Luddite j/k

Re: Weird layout

NDesai — Tue, 04 Oct 2016 19:58:42 GMT

@Luddite This happens from time to time. Specially when there is a special gifs on the front community page. To fix, all i do is, clear cookies (not cache because i wanna stay logged in lol).

Re: Weird layout

Ionut — Tue, 04 Oct 2016 20:11:03 GMT

Okie Dokie. So here it goes

Clearing your History and cache. If this doesnt work try flushing the DNS:

Open the Start menu .
Go to Run or Windows+R.
In the Run text box, type:CMD followed by the command ipconfig /flushDNS

If not working you might have a problem with Java. Try re-installed it or you might have disabled it, if not just re-installed it. If it doesn't work,

I have another trick use proxy browsers.:http://anonymouse.org/anonwww.html

If this wont' work either the DNS have a issue either PM have some left over.

I had couple of days ago to some issue, which i believed that was Rogers DNS but unfortunately PM have a lot of Time when it's down, (1-2 seconds) which people won't notice. Cuz sometime it's take 2-5 sec to load the web or forum but that's when a redundant server is in charge.

Based on Reconnaissance tools PM have only 2 servers.

Dns01.lidc.telus.com

dns02.lidc.telus.com

Which it's not enough for a whole bunch of people just 2 servers.:( from my Opinion.

Re: Weird layout

Luddite — Tue, 04 Oct 2016 20:08:49 GMT

@daredogg That's true; big logo is easier on these old eyes. Though i would prefer seeing this one:

Re: Weird layout

Luddite — Tue, 04 Oct 2016 21:18:03 GMT

@NDesai's suggestion is the easiest and it works.

Re: Weird layout

daredogg — Wed, 05 Oct 2016 10:22:30 GMT

@Luddite I'm sure if you paid PM enough money, you could have your logo displayed. Luddite Mobile... it could work!