topic Re: Overcharged in Get Support

Overcharged

Gobi1 — Wed, 06 Dec 2023 23:39:43 GMT

You took the payment from my credit card two times , I would like for you to refund me one of the payment back.

Re: Overcharged

pmbc — Wed, 06 Dec 2023 23:14:26 GMT

@Gobi1 You should contact CS AGent about getting a refund if you've been double charged. You can create a private message to them with this link,

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Overcharged

Handy1 — Wed, 06 Dec 2023 23:15:37 GMT

@Gobi1 Did you happen to change plan right away and not on renewal ? Or do you have two posted charges for the same amount ? If two posted charges for same amount and one just not pending . Submit ticket with support to investigate

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Overcharged

Chalupa_Batman — Wed, 06 Dec 2023 23:33:50 GMT

Hi @Gobi1

Before you contact a CS Agent, I always recommend speaking directly with your credit card company first to make sure it is an actual double charge and a "Pending" charge and "Regular" charge. Sometimes those can be mistaken. If it IS a double charge, please feel free to click on one of the CS Agent links below.

Re: Overcharged

Gobi1 — Wed, 20 Dec 2023 22:59:23 GMT

I have already called my credit card company and they confirmed that you have double charged me, if you want i can send you the statement as proof.