topic Re: Intercom going to voicemail in Get Support

Intercom going to voicemail

toddmatheson1 — Wed, 20 Dec 2023 21:37:57 GMT

When people buzz, I don't get the call and voicemail comes on through the intercom.

Re: Intercom going to voicemail

Handy1 — Wed, 20 Dec 2023 22:00:43 GMT

@toddmatheson1 Did you just join PM in the last day or two ? If yes maybe give it another day or two to start working . But also try putting your phone to 3G and see if the intercom works like that instead

Re: Intercom going to voicemail

TheSterlinger — Wed, 20 Dec 2023 22:01:36 GMT

Check that you don't have unknown numbers going straight to voicemail. Take into consider what @Handy1 said, if you've just ported in then perhaps it just needs a bit of time.

Re: Intercom going to voicemail

hTideGnow — Wed, 20 Dec 2023 22:01:59 GMT

hi @toddmatheson1

Are you getting regular calls without problem? did you just join PM?

Try change to 3G on your phone and test inbound calls as well as the intercom

Re: Intercom going to voicemail

kb_mv — Wed, 20 Dec 2023 22:10:49 GMT

@toddmatheson1 I experienced this in the past with a Samsung S9. The link below is the thread that I talked about all I had done. Long story short it was the phone that was the issue not PM service or the Condo intercom.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Calls-from-Condo-Front-Door-to-Galaxy-S9/td-p/810999

Re: Intercom going to voicemail

toddmatheson1 — Wed, 20 Dec 2023 23:16:07 GMT

I'm not new. Landlord checking the number for me. Thanks

Re: Intercom going to voicemail

hTideGnow — Wed, 20 Dec 2023 23:17:58 GMT

@toddmatheson1 wrote:
I'm not new. Landlord checking the number for me. Thanks

HI @toddmatheson1

did it ever work? or just not working recently?

your other inbound calls are ok?

you can change your network to 3G and test intercom first

Re: Intercom going to voicemail

toddmatheson1 — Wed, 20 Dec 2023 23:32:14 GMT

I get inbound calls. I just tried 3G without success. Thanks

Re: Intercom going to voicemail

kb_mv — Thu, 21 Dec 2023 12:33:26 GMT

@toddmatheson1 The thread I posted about my own issues with this has all the suggestions above and then some. Easiest thing to try if you can is put sim in a different phone and try.

Re: Intercom going to voicemail

toddmatheson1 — Thu, 21 Dec 2023 16:46:53 GMT

I'll try. Thanks