topic Re: Account in Get Support

Account

Diamond99 — Wed, 20 Dec 2023 01:25:26 GMT

Hey there is there a way to find out how many years you have been with public mobility

Re: Account

Chalupa_Batman — Wed, 20 Dec 2023 01:27:57 GMT

Hi @Diamond99

The way I did it was to go into my emails and see what Public Mobile welcomed me to their service. Hope that helps.

Worse case, you can always ask a CS Agent. I'm sure they'd know.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account

softech — Wed, 20 Dec 2023 01:30:28 GMT

@Diamond99 are you on legacy rewards program?? if you are, how much loyalty rewards you are getting every month??

Re: Account

Diamond99 — Wed, 20 Dec 2023 01:31:31 GMT

Thanks

Re: Account

Chalupa_Batman — Wed, 20 Dec 2023 01:38:04 GMT

Hey @Diamond99

Just to add to it, I looked in my email account and the subject line was "Your Public Mobile Activation Details". Try entering that into you email search and see if it finds it. Worse case, just enter Public Mobile into the search and go to the very first email and go from there.

Re: Account

Sylvestor — Wed, 20 Dec 2023 02:04:20 GMT

If you are on legacy rewards “start” (but don’t complete) the switch to the new rewards …. It will give you information to determine your exact start date.

Re: Account

BKNS27 — Wed, 20 Dec 2023 02:24:33 GMT

@Diamond99

Did you create this Community account the same time you activated your SIM?

If you did, click on your avatar then My Profile and it will show the date. Eg. August 1, 2023.

Re: Account

Chalupa_Batman — Wed, 20 Dec 2023 02:28:00 GMT

Negative @Sylvestor and @Diamond99

Don't touch it. NEVER touch it. Don't go anywhere near it!!! All you need is one small mistake and POOF. Your Legacy Rewards are gone for life.