topic How long does it usually take to get and answer back from CS_Agent in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111729#M776409 <P>I had a number transfer fail and messaged the CS_Agent. Anyone with experience happen to know how long it usually takes?&nbsp;&nbsp;</P> Wed, 20 Dec 2023 02:01:52 GMT WhippingTime 2023-12-20T02:01:52Z How long does it usually take to get and answer back from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111729#M776409 <P>I had a number transfer fail and messaged the CS_Agent. Anyone with experience happen to know how long it usually takes?&nbsp;&nbsp;</P> Wed, 20 Dec 2023 02:01:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111729#M776409 WhippingTime 2023-12-20T02:01:52Z Re: How long does it usually take to get and answer back from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111730#M776410 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/361285">@WhippingTime</a>&nbsp; Usually with in the hour sometimes longer . Note they are only open 9am-10pm EST but after submitting ticket just keep an eye on your community inbox for their reply , or you can use this link to the community in box&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Wed, 20 Dec 2023 02:04:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111730#M776410 Handy1 2023-12-20T02:04:06Z Re: How long does it usually take to get and answer back from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111733#M776412 <P>Thanks&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/269452">@Handy1</a>&nbsp;</P> Wed, 20 Dec 2023 02:05:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111733#M776412 WhippingTime 2023-12-20T02:05:00Z Re: How long does it usually take to get and answer back from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111738#M776417 <P>I can confirm with&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/269452">@Handy1</a>&nbsp;</P><P>I just messaged a CS Agent about a missing referral discount and I was messaged in just under 7 minutes.&nbsp;</P><P>&nbsp;</P> Wed, 20 Dec 2023 02:10:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111738#M776417 Chalupa_Batman 2023-12-20T02:10:27Z Re: How long does it usually take to get and answer back from CS_Agent https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111740#M776419 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/289849">@Chalupa_Batman</a>&nbsp;That's quick, I messaged over 25 minutes ago.</P> Wed, 20 Dec 2023 02:13:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-usually-take-to-get-and-answer-back-from-CS/m-p/1111740#M776419 WhippingTime 2023-12-20T02:13:42Z