topic Re: Refund in Get Support

Refund

JACK_78 — Wed, 20 Dec 2023 04:46:46 GMT

40GB unlimited 5G plan for only $34/month - Want to Cancel this plan never been activated and get refund of $44.07

Re: Refund

Chalupa_Batman — Wed, 20 Dec 2023 01:26:22 GMT

Public Mobile is a pre paid service. There really are no refunds. However if you didn't activate your account, you can reach out to a CS Agent and see what they say.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on the top right corner for their reply.

Re: Refund

JACK_78 — Wed, 20 Dec 2023 01:33:18 GMT

That's a big help from you Thank you Batman

Re: Refund

Dangerwrap — Wed, 20 Dec 2023 02:29:25 GMT

I have the same problem and contacted the CS Agent for a refund too. I have been waiting for a SIM card which expected to deliver on 5th Dec.