topic Re: Boxing day $34 40gb plan not available in Get Support

Boxing day $34 40gb plan not available

Joshp8r — Wed, 20 Dec 2023 00:46:53 GMT

Hi all, currently trying to switch from the 20gb $34 per month plan I have at the moment.

I'm unable to change my plan to the same cost plan at 40gb

Other cheaper and more expensive plans show on this list but not the one I want, any suggestions?

Let me know 😀

Re: Boxing day $34 40gb plan not available

Chalupa_Batman — Wed, 20 Dec 2023 00:51:05 GMT

Hey @Joshp8r

The $34 plan 40GB plan is only for new customers. Sucks but it is what it is.

Re: Boxing day $34 40gb plan not available

Handy1 — Wed, 20 Dec 2023 01:01:08 GMT

@Joshp8r That plan is only for new activation but what exclusive plan there is in our accounts that’s not listed on websites 50GB for $39

Re: Boxing day $34 40gb plan not available

Chalupa_Batman — Wed, 20 Dec 2023 01:05:17 GMT

Very true @Handy1 . However...

$39 50GB 4G speeds - Exclusive Offer

$40 60GB 5G speeds - Boxing Week Offer.

I'm speechless here. LOL

Re: Boxing day $34 40gb plan not available

PMHehe — Wed, 20 Dec 2023 01:14:06 GMT

I am on the same boat and even worse than you because I cannot see any other 4G 5G plans at all under my account. CS agent cannot help to fix my problem. Only offering other 4G 5G plans that I do not need....

see my post earlier

https://productioncommunity.publicmobile.ca/t5/Get-Support/Why-cannot-see-all-promotion-subsriptions-to-change-under-my/td-p/1111370

Re: Boxing day $34 40gb plan not available

Handy1 — Wed, 20 Dec 2023 01:11:52 GMT

@Chalupa_Batman a doller saved is a doller earned

Re: Boxing day $34 40gb plan not available

Sansan — Wed, 20 Dec 2023 01:14:58 GMT

I wonder why some of us can see "all" plans and some can't? As far as just can see, I have all.

They even lists them under Boxing Week, Exclusive, Suggested , Can-US.

Not fair.

Re: Boxing day $34 40gb plan not available

PMHehe — Wed, 20 Dec 2023 01:38:59 GMT

They must blocked some customers at the backend for some reason. Not fair at all especially for loyalty customers.

I still cannot see any 4G 5G plans under my account and CS Agent could not give any explanations which caused the issue...

Re: Boxing day $34 40gb plan not available

JF2000 — Wed, 20 Dec 2023 01:47:46 GMT

Why @publicmobile @J_PM are these Boxing Day plans not available to us loyal customers? Should we cancel our account and rejoin?

Re: Boxing day $34 40gb plan not available

DinoWPG99 — Tue, 02 Jan 2024 21:55:36 GMT

Theoretically, current users could:

Create a burner email address to temporarily assign to our current accounts.
Create a new account with our "real" email to take advantage of the new promo.
Port the # to the new account.
Cancel the original account.

Why force us to jump through these hoops and clog up your system with dummy accounts? Just give everyone the same plan options. 🙄

Re: Boxing day $34 40gb plan not available

Handy1 — Tue, 02 Jan 2024 21:58:20 GMT

@DinoWPG99 Or just ask support if you can get a specific plan I sent message and the helped me out on the 50GB for $34 plan

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Boxing day $34 40gb plan not available

DinoWPG99 — Wed, 03 Jan 2024 03:34:44 GMT

Nope. They stuck to the "only for new activations" line.

Re: Boxing day $34 40gb plan not available

Handy1 — Wed, 03 Jan 2024 03:36:34 GMT

@DinoWPG99 curious you wanting to upgrade or downgrade plan price . I think better chance if it’s a upgrade

Re: Boxing day $34 40gb plan not available

DinoWPG99 — Wed, 03 Jan 2024 03:43:28 GMT

It's a lower price, 10+ times the data, and a bump up from 3G to 4G data.

That's a LOT of value for a new activation but not showing much loyalty when it's THAT far away from what I have.

Re: Boxing day $34 40gb plan not available

Handy1 — Wed, 03 Jan 2024 03:46:37 GMT

@DinoWPG99 So you didn’t ask or they didn’t offer any other plan . I’m not making excuses i just have feeling of you try again and ask for upgrade might have better luck