topic Rewards not being credited in Get Support

Rewards not being credited

henryvano11 — Mon, 18 Dec 2023 12:04:01 GMT

I reimbursed some of My Rewards in August for 2 x "$15 Bill Credit" yet they haven't been credited toward any of my charges. Why not?

Re: Rewards not being credited

Handy1 — Mon, 18 Dec 2023 12:46:46 GMT

@henryvano11 You should have seen it in your available funds once you redeemed it and be used towards the following renewal date . If it didn’t submit ticket with support to investigate what went wrong

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Rewards not being credited

henryvano11 — Mon, 18 Dec 2023 12:51:01 GMT

Thank you! I have sent msg to CS_Agents