Re: can't receive calls or texts

KJ74 — Mon, 18 Dec 2023 01:37:03 GMT

I'm having this issue also. Except my previous carrier Fonus said they don't send out txt to confirm that I want to port. Jow do I resolve this issue please.

Re: can't receive calls or texts

softech — Mon, 18 Dec 2023 01:45:58 GMT

@KJ74

Fonus is not a true cellular provider, might be considered as VoIP provider, if so, it would take as many as 3 to 7 business days for the port to complete

But check with Porting team to confirm. There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

topic Re: can't receive calls or texts in Get Support

Re: can't receive calls or texts

Re: can't receive calls or texts