topic Re: cannot find second number on profile in Get Support

cannot find second number on profile

omegamanab — Sun, 17 Dec 2023 21:03:16 GMT

cannot find second number on profile...need to add funds

Re: cannot find second number on profile

TheSterlinger — Sun, 17 Dec 2023 21:07:59 GMT

What do you mean second number? If you mean second phone number then you would need to sign out of your current account and sign into your other account with your different email address and password. Note that you cannot have 2 phone numbers on one account. You also need a different email address for an account.

Re: cannot find second number on profile

JoyLuck — Sun, 17 Dec 2023 21:06:15 GMT

@omegamanab

Each account can only have one number. If you have a second number you must have used another email.

Re: cannot find second number on profile

hTideGnow — Sun, 17 Dec 2023 21:06:59 GMT

hi @omegamanab PM system only allows one email for one phone number. If you gabe multiple numbers, you must have used a different email to login or yiu might not have set it up yet. Please submit ticket with CS agent and ask them to help with logging in for your second phone number

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: cannot find second number on profile

omegamanab — Sun, 17 Dec 2023 21:41:30 GMT

Thank You!