https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-trasnfering/m-p/1110413#M775499 <P>Hello,</P><P>I need help, I've just yesterday signed up for the service in the proccess of transfering my old phone number to public mobile I have recieved a message from PM saying that there is an issue with the transfer and I will be contacted by the agent- Still waiting.&nbsp;</P><P>I've tried also sumbiting a ticket -which does not work - error 404&nbsp;</P> Sun, 17 Dec 2023 16:42:29 GMT LizaGuk 2023-12-17T16:42:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-trasnfering/m-p/1110413#M775499 <P>Hello,</P><P>I need help, I've just yesterday signed up for the service in the proccess of transfering my old phone number to public mobile I have recieved a message from PM saying that there is an issue with the transfer and I will be contacted by the agent- Still waiting.&nbsp;</P><P>I've tried also sumbiting a ticket -which does not work - error 404&nbsp;</P> Sun, 17 Dec 2023 16:42:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-trasnfering/m-p/1110413#M775499 LizaGuk 2023-12-17T16:42:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-trasnfering/m-p/1110431#M775513 <P>Correct, ticket is out of order for a quite a while... <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P>I would suggest you have your PM account in order first - pay, have SIM working as expected, pick ANY number, confirm all services are working as expected (calls in/out, SMS in/out, data) AND only then initiate number transfer.</P><P>Mind you - both accounts (old and PM) have to be active.</P> Sun, 17 Dec 2023 16:52:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-trasnfering/m-p/1110431#M775513 Yummy 2023-12-17T16:52:26Z