topic Re: New plan on renewal in Get Support

Re: New plan on renewal

Kydd — Sat, 16 Dec 2023 14:18:58 GMT

Hello pls help I'm currently on the 34$ 20gig plan. How do I upgrade to the 34$ 40gig 5g

Re: New plan on renewal

hTideGnow — Sat, 16 Dec 2023 14:35:32 GMT

HI @Kydd

sorry, you cannot. It said on the plan page it is for "New Activation only".

Hang on to it, maybe it will come for us on Boxing day

Re: New plan on renewal

Kydd — Sat, 16 Dec 2023 14:41:51 GMT

I'm basically new to this just got the plan less then 2 weeks ago.. coming from Rogers if I can't get the 40gig for 34$ I'll be forced to switch provider that offer it

Re: New plan on renewal

hTideGnow — Sat, 16 Dec 2023 15:27:16 GMT

hi @Kydd

if you activated with a new number, not an old number ported into PM, and willing to give up the new number, you can buy a new sim and activated a new account

Re: New plan on renewal

Kydd — Sat, 16 Dec 2023 15:46:14 GMT

Honestly that's to much I just want the Best value for money I'll port to another provider if public cant give me the 40gig for 34$ the way I see it new customer shouldn't even have to jump hoops to get the 40gig if they recently activate 20gig ..

Re: New plan on renewal

Abigail123 — Sat, 16 Dec 2023 23:37:14 GMT

i signed up for this offer during boxing week but now it is not showing on my account. It was not a new activation