topic Re: Who even am I? in Get Support

Who even am I?

survivalist_bum — Sat, 16 Dec 2023 05:06:44 GMT

Hey all...I've posted here a couple or so times this year. I had a few "badges" and what not. I had to create this fake account so I could ask this question: Where is the community log-in page? I keep getting a page that asks me to create an account but doesn't give me any option of logging in with my previous name and password. (If this has something to do with "eversafe" it is just another example of how it is anything but, since I have been locked-out of my real self) How exactly does this work? Do we have to create a new nickname every time we want to ask a question now? If we are absent from the community for a set period of time is that the same thing basically as being banished? Is there a community log-in page that I just can't find? Please let me know. Thanks!

sincerely -?

Re: Who even am I?

softech — Sat, 16 Dec 2023 05:09:47 GMT

@survivalist_bum

what was your real username here? Do you have a My Account tied with your login?

Some people have trouble logging in, could be incorrect username/password, but also could be problem from EverSafe, the migration might not have taken the login correctly. Best to simply engage PM support and they will sort it out for you quickly

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Who even am I?

survivalist_bum — Sat, 16 Dec 2023 05:15:04 GMT

I'm this name, minus the underscore. I used to be logged into community whenever I logged into my account but that doesn't seem to be the case anymore.

Re: Who even am I?

survivalist_bum — Sat, 16 Dec 2023 05:20:34 GMT

Thanks I'll try that...(seems odd to have to create a fake id to ask a question about how to get to my real id (grumble grumble) but that's NNNNeversafe for you I guess!

Re: Who even am I?

softech — Sat, 16 Dec 2023 05:21:49 GMT

@survivalist_bum no worries. Many did that, but PM agent able to help and grant the old account access back.

Re: Who even am I?

survivalist_bum — Sat, 23 Dec 2023 14:40:59 GMT

UPDATE: They never got back to me. Been a week. How long is the response time usually?