topic Re: When switching plans, I was not given the option to also switch from 30-day to 90-day billing. in Get Support

When switching plans, I was not given the option to also switch from 30-day to 90-day billing.

JLX — Sat, 16 Dec 2023 06:52:21 GMT

I have signed up for a new plan which is currently set to activate at the end of my renewal period.

However, I'm currently on a 30-day billing cycle and understand that I can save $5 if I switch to a 90-day billing cycle which I'm fine with.

However, I saw no options anywhere that allowed me to change the billing cycle from 30 days to 90 days.

How do I do this?

Re: When switching plans, I was not given the option to also switch from 30-day to 90-day billing.

Phil_Adelphus — Sat, 16 Dec 2023 01:14:55 GMT

@JLX Not all plans have the 90 day option, you just have to look through the plans and find one that indicates that you can choose 90 days.

Re: When switching plans, I was not given the option to also switch from 30-day to 90-day billing.

Handy1 — Sat, 16 Dec 2023 01:16:36 GMT

@JLX If the plan has the 90 day variant you will se option to choose it once you select in the plan itself

Re: When switching plans, I was not given the option to also switch from 30-day to 90-day billing.

Phil_Adelphus — Sat, 16 Dec 2023 01:22:29 GMT

It looks like, in Ontario at least, the only plan right now with 90 days is the Canada/US plan, $65 for 30 days or $60 x 3 for 90 days.

Re: When switching plans, I was not given the option to also switch from 30-day to 90-day billing.

JefffL — Sat, 16 Dec 2023 06:38:47 GMT

The Black Friday and Boxing Day deals are better than any 90-day deals, so they don't offer 90-day deals for them.

Re: When switching plans, I was not given the option to also switch from 30-day to 90-day billing.

JLX — Wed, 20 Dec 2023 15:17:01 GMT

@Handy1 the screenshot was particularly helpful and made it clear where I should be looking for the information that I could not see. Thanks to all who took the time to reply.