topic Re: Paid twice for my pls in Get Support

Paid twice for my pls

Lakshmi369 — Wed, 06 Dec 2023 02:41:47 GMT

@CS_Agent I'm a new customer and have been charged twice.

Re: Paid twice for my pls

Handy1 — Wed, 06 Dec 2023 02:47:12 GMT

@Lakshmi369 Double check your credit card is one charge pending ? Or are both charges posted ? If both are posted , use this direct link to support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Paid twice for my pls

Sansan — Wed, 06 Dec 2023 02:48:40 GMT

If that's the case someone will be responding to you soon. Please note however that there are pending charges that will appear as a charge until posted to your account with 5 days.

The rest will fall off. Has it been more than 5 days yet? Where are you seeing the charges on your cc statement or pending yo be posted?

Re: Paid twice for my pls

Lakshmi369 — Fri, 15 Dec 2023 15:41:19 GMT

@CS_Agents It's been more than 5 days and the charges still show up in my credit card statement.

Whenever I try to contact support as suggested, i keep getting 404 error message. Feels like I'm going around in circles here

Re: Paid twice for my pls

Lakshmi369 — Fri, 15 Dec 2023 15:46:36 GMT

I keep getting a 404 error when I click on that link.

Re: Paid twice for my pls

Handy1 — Fri, 15 Dec 2023 15:48:04 GMT

@Lakshmi369 Works for me try again

To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437