topic Re: Account issues in Get Support

Account issues

Chudobs1 — Thu, 14 Dec 2023 06:21:01 GMT

When I try to log back into my account, it tries to get me to start all over again to create a new account. I already have one and I don't know how to get past this.

Re: Account issues

JoyLuck — Thu, 14 Dec 2023 06:31:43 GMT

@Chudobs1

Contact an agent for assistance. Keep an eye on the mail icon for a reply from the agent. Use this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account issues

BKNS27 — Thu, 14 Dec 2023 10:06:05 GMT

@Chudobs1

Clear the cache and go incognito on your browser before login to your account.