topic Re: New Sim, New #, Unable to use phone. in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108599#M774248 removed nonsense post Wed, 13 Dec 2023 21:06:20 GMT computergeek541 2023-12-13T21:06:20Z New Sim, New #, Unable to use phone. https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108418#M774174 <P>I am trying to set up a phone for my son.&nbsp; I have purchased the SIM, downloaded the app and chose a phone number and paid for a phone plan.&nbsp; In order to activate the plan PM is trying to send a text to the new number. I am unable to receive the verification text as the phone is not set up and there is no data. What am I missing?</P> Wed, 13 Dec 2023 16:01:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108418#M774174 Lolobeans 2023-12-13T16:01:21Z Re: New Sim, New #, Unable to use phone. https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108419#M774175 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/359305">@Lolobeans</a>&nbsp;</P><P>after a few failed attempts sending it via SMS, you should also see option to receive it via email.</P> Wed, 13 Dec 2023 15:28:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108419#M774175 hairbag1 2023-12-13T15:28:46Z Re: New Sim, New #, Unable to use phone. https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108420#M774176 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/359305">@Lolobeans</a>&nbsp;</P><P>Reboot your son phone with the SIM in his phone by power off then back on.</P> Wed, 13 Dec 2023 15:34:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108420#M774176 BKNS27 2023-12-13T15:34:44Z Re: New Sim, New #, Unable to use phone. https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108599#M774248 removed nonsense post Wed, 13 Dec 2023 21:06:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-New-Unable-to-use-phone/m-p/1108599#M774248 computergeek541 2023-12-13T21:06:20Z