https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-get-a-refund/m-p/1107225#M773330 <P>Purchased the US data addon for $22.60 on Dec 7th.</P><P>When in NY state on Dec 9th, this did not work at all.</P><P>Even with turning on data roaming on my phone.</P><P>&nbsp;</P> Mon, 11 Dec 2023 12:21:02 GMT Christopherg99 2023-12-11T12:21:02Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-get-a-refund/m-p/1107225#M773330 <P>Purchased the US data addon for $22.60 on Dec 7th.</P><P>When in NY state on Dec 9th, this did not work at all.</P><P>Even with turning on data roaming on my phone.</P><P>&nbsp;</P> Mon, 11 Dec 2023 12:21:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-get-a-refund/m-p/1107225#M773330 Christopherg99 2023-12-11T12:21:02Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-get-a-refund/m-p/1107228#M773331 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/358811">@Christopherg99</a>&nbsp; &nbsp;You would need to contact customer service using this link</P><P><A title="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P><P>An agent will reply at the envelope icon top right of this page or tap your avatar and select Messages.</P><P>Were you not able to connect to either T-Mobile or AT&amp;T even on 4G/LTE?</P> Mon, 11 Dec 2023 12:31:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-get-a-refund/m-p/1107228#M773331 Phil_Adelphus 2023-12-11T12:31:41Z