topic Community in Get Support

Community

Anonymous — Mon, 11 Dec 2023 04:17:10 GMT

I cannot login to community using my old user name and password. Why is this?

Re: Community

Handy1 — Mon, 11 Dec 2023 04:21:33 GMT

@Anonymous Sounds like the new ever safe log in had issues linking your old community ID , easy fix for support to get your old community ID back just contact them to get straightened out

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Community

Dunkman — Mon, 11 Dec 2023 04:38:21 GMT

@Anonymous

Have you set up with the everSafe login system before? In May 2023, Public mobile switch over to this system.

Here is some more information:

https://www.publicmobile.ca/en/on/get-help/articles/eversafe-faqs