topic Pukcode in Get Support

Pukcode

Ghazalehsanatka — Sun, 10 Dec 2023 17:34:21 GMT

I need my puk code my sim is locked and i am in emergency situation

@Ghazalehsanatka

Re: Pukcode

hairbag1 — Sun, 10 Dec 2023 17:36:01 GMT

@Ghazalehsanatka

use this link to ask the CSA for it...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Pukcode

hTideGnow — Sun, 10 Dec 2023 19:15:07 GMT

HI @Ghazalehsanatka

you sure the PUK is for the sim card? have you been using a SIM PIN and got locked? If it is, then PM support can help

If this phone was never used on PM network, then you are not looking for sim PUK, it is the device puk you need. But you will have to call your old provider, where you got the phone from, for the PUK.

Or tell us exactly what the error message is and we can help furhter