topic Got overcharged and want refund in Get Support

Got overcharged and want refund

Morris123 — Sat, 09 Dec 2023 23:47:49 GMT

Hi,

I have bought a plan and at the account activation my account was already blocked due to unresolved payment issue. I then had to buy a new plan in order to use the service and now need a refund. How can actually best communicate this to Public Mobile? I can't figure it out. Please Help.

Re: Got overcharged and want refund

softech — Sat, 09 Dec 2023 23:35:25 GMT

@Morris123 what unsolved payment issues?? did you make a chaege back from the credit card side??

Re: Got overcharged and want refund

hairbag1 — Sat, 09 Dec 2023 23:36:27 GMT

@Morris123

use this link to mesage Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437