Getting old public mobile phone number without account access

Tmackey551 — Sat, 09 Dec 2023 22:39:03 GMT

So I lost my phone which had a public mobile sim card and number. I can no longer access email associated with that account.

Is there a way for me to be able to get my old phone number on my new esim card? What are my options

Re: Getting old public mobile phone number without account access

Yummy — Sat, 09 Dec 2023 22:43:45 GMT

You will need access to either phone with active PM SIM or email associated with your PM account in order to receive confirmation code.

If none is available (it looks like it) contact agent to see if they can do anything for you - to transfer your service from lost SIM to new eSIM.

If opening a ticket does not work very first time, contact agent directly: send a private message to the CSA - agent by clicking (Ctrl+) Here